Guarantee Details

 

Graphic Design Guarantee

Graphic Design for Website Services carries a Graphic Design Guarantee. If you are not 100% satisfied with our graphic design we will work with you for FREE until you are. This applies to new graphic designs only and is not available with templates of any kind. If your graphic design specification changes you will be charged as if it were a separate job. This offer is valid only with graphic design jobs of $2000 or more.

Marketing Guarantee

Unless otherwise stated Argonyx Marketing’s normal guarantee is that we will supply an agreed number of leads or work with you at no additional charge until the number of leads are supplied. If an agreed number of leads has not been agreed in writing at the time of starting the Client’s marketing campaign, the guarantee is void.

Enacting or enforcing a guarantee revokes the right to use all intellectual property associated with Argonyx Marketing in all instances.

The following conditions apply to all marketing guarantees or the guarantee is void:

  1. The client must follow directions from Argonyx Marketing exactly pertaining to the handling of the leads
  2. The client must actively utilise an effective marketing funnel to warm up and qualify a lead regardless of its source. All leads must use the funnel
  3. Complete the feedback sheet supplied by Argonyx Marketing in detail
  4. Contact each lead no less than 5 times by phone and at least twice by email showing a genuine attempt to close the lead
  5. Follow-up form completions with a phone call to book an appointment
  6. Rate the quality of each lead on the feedback sheet provided by Argonyx Marketing and the reason why the lead was given that rating
  7. Conversion tracking must be set up and working on your website. This includes phone call and web form conversion tracking as per Argonyx Marketing requirements. Untracked phone numbers or email addresses must not appear on the website.

The Client understands that the ability of the salesperson to close affects perceived lead quality.

The Client understands that leads become cold very quickly (a report outlining this can be supplied on request) and the Client must provide a meaningful and effective response to enquiries within 5 minutes or at the soonest possible time the same day to a new lead.

We consider a conversion to be a conversion, regardless of the size of the sale. Size of sale often relies on sales training for staff and both ability and willingness to upsell. This lies outside our control.

Hard costs such as adspend are still paid by the client regardless of the guarantee.

You must qualify for a guarantee and it must specifically be offered in writing to your business (and accepted in digital or written form) for it to apply.

If Argonyx Marketing cancels your services, if you fail to follow instructions from Argonyx Marketing, or fail to comply with the above, then you forfeit your guarantee.

Refund requests must be made in writing and setup fees are not refunded as part of the guarantee.

 

All Work

All work, projects, communications and dealings with Argonyx Marketing are subject to our terms and conditions of trade which are available on this website.

Accounts cancelled/terminated by Argonyx Marketing that are in violation of our Terms of Use, Terms and Conditions of Trade, or any other contractual agreement do not qualify for ANY Guarantees, Special Offers, Refunds or Reimbursements. Examples include and are not limited to accounts that are cancelled due to customer practising spamming, failure to pay and websites consisting of illegal content.

Please note that a guarantee must be specifically offered in writing for it to apply. Guarantees do not automatically apply and where a guarantee contradicts our terms and conditions of trade, the terms and conditions of trade will always take precedence.

All refunds will be paid either via cheque or credit card reversal and may take up to 2 weeks to be processed.

We Want To Hear From You! 

If you think there could be a fit with your
organisation, let’s have a chat.

Phone 1300 796 292
or send us an enquiry.

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